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How is Kixy regulated in each country?
United Kingdom
Kixy LTD is registered by the Financial Conduct Authority under electronic money transfer and payment services (reference number: 814005). Kixy is not a bank, the Kixy account is an e-money account.
Canada
Kixy Services Inc. is registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) as a Money Service Business (MSB) with registration number M21855906.
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This can be for various reasons. To get the best answer, please give our support team a call and we will be able to assist with your query.
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If there is a subscription that you do not recognise we will cancel the subscription. However, it is best to contact the merchant to cancel as they can restart the subscription at any time.
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Please contact our support team straight away so we can investigate the transaction. We have a very helpful team that will assist you.
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All information provided will be managed and recorded on our secure database. This is recorded to be compliant with the regulations set by our regulators. This information is not passed on to third parties unless consented to by our privacy policy. You can deactivate your account at any time however we can’t delete your information.
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