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Sign up todayOur technology is monitoring your activity to ensure your account is always safe. If we detect anything unusual, we'll contact you. Maybe you misplaced your card? With Kixy you can block your card in just a few seconds. To be even safer you can freeze and unfreeze your card whenever you want. You are in control!
Learn how to stay safeWe are 100% committed to breaking down borders. We are 9x cheaper than high street banks, and transfers are fast-tracked in a matter of minutes!
Send money abroadView and manage your direct debits straight from the web and soon on our mobile app. We're giving you all the information, so no more sneaky subscriptions!
Learn more about Direct DebitIt takes minutes to create your account! Our state-of-the-art, fully automated verification technology guarantees a speedy process!
All you need is your new account number and sort code, and you can add or transfer money whenever you like.
Stay connected with your network. Send and receive money. Grow and connect with your loved ones so they can profit too!
At Kixy we have some exciting news to share. We are launching a new exciting, state-of-the-art app soon, packed with tons of features that will transform the way you engage with your money. Stay tuned for these exciting updates!
We are introducing a new way to make money, soon launching a profit-sharing scheme. All you have to do is, grow your network to make money off every transfer made! So while you're sleeping and your friends are making transfers - you're making money.
Learn more about Social FinanceKixy is breaking down borders. You don't have to worry about the exchange rates; use your Kixy debit card at any ATM around the world without having to plan. Holidays are already way more stressful than they need to be!
Learn more about Multi-Currency cardThe Kixy debit card is coming very soon! All of us here at Kixy couldn't be more excited about it! We can't wait for our current and new customers to get their hands on their very own shiny new card. Keep an eye out for all the release date updates.
Joyful and hassle free money solutions, join Kixy today!
Get started with us today!We are building better systems to make institutional finance globally inclusive. Having an e-money account should be a given right. We want to be spearheading the way that everyone can transact seamlessly, in a safe, fraud-free, and fair ecosystem.
Excellent customer care and quick to respond. Easy peasy lemon squeezy to make an account :)
I had an account in 2 mins!! Very impressed. Easy-to-use interface and a friendly customer service. Very glad to have found them
Quick and easy, the application process is fast. Excellent customer service that is always there to answer my questions. Will definitely recommend to friends and family.
Sure we do! If you require a proof of funds in the form of a letter or an email, please contact us at support@kixy.com and we will be happy to help you.
Once logged into your account, you can find your sort code and account number under the "Account" tab.
If you have just opened your account, please give it about 1 hour before all the features of your account are active. Also, check your emails -including junk/spam folders- in case any further information or documents have been requested by us to activate your account.
The short answer is YES. We are committed and required to keep your money safe.
But how do we do this?
Banks are required by the government to ensure customer funds via FSCS. This is because banks lend out customers' money and in case borrowers cannot manage to pay back the loans, they might become insolvent. If you hold money with a UK-authorised bank, building society, or credit union that fails, FSCS automatically compensate you:
up to £85,000 per eligible person, per bank, building society, or credit union.
up to £170,000 for joint accounts.
KIXY, however, is not a bank. We are an Electronic Money Directive agent (EMD agent), regulated by the FCA. In line with FCA's regulations, EMD agents must comply with safeguarding requirements to protect customers' funds. This means that your money is held in a separate account from the accounts that we use to run the business. In each safeguarded account there are individual client accounts that provide more security for you.
The FCA has provided more in-depth information on safeguarding.
Where do we keep your money?
We keep the money deposited to your multi-currency and GBP accounts in low-risk UK and European banking institutions.
Why do you safeguard at different financial institutions?
Well, simply put, because we don’t want to put all our eggs in one basket. Rather, we try to reduce concentration risk by safeguarding the funds at various financial institutions in the UK and Europe. We regularly assess our partners' creditworthiness and would change banks if any issues were detected.
However, if any of the banks where we safeguard your money were to become insolvent, then we wouldn’t be able to guarantee the return of all of your money.
What if we were to become insolvent?
As mentioned above, your money is not accessible to creditors or other third parties. However, if we were to become insolvent, we will need to use some of this money to pay insolvency administration fees; which means the money you will receive back will not always be the exact amount you deposited.
It goes without saying that for the best interests of ourselves as well as our customers, we do our best to make sure funds are safeguarded.
If you do not wish to proceed please alert us as soon as possible, this needs to be done 3 days before T&C is active. Contact the support team to gain assistance.
We will keep records of a customer’s relationship for five years after the relationship has ended. Transactional documents will be held for five years.
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